Water leak detection in Mansfield & Nottinghamshire
Finding the leak before anyone lifts a floor — and repairing the pipe once we have.
A leak you cannot see is the expensive kind. Pressure that keeps dropping, a water bill that has doubled for no reason, a warm patch on a floor, a stain spreading across a ceiling — by the time the evidence is obvious, the water has usually been running for weeks. The instinct is to start lifting floorboards where the damp shows, but water travels along joists and pipe runs, so the wet patch is very often nowhere near the leak. We trace it first and open up second.
- Hidden leaks traced without digging up floors first
- Mains and underground supply pipe leaks located and repaired
- Gas leak detection by Gas Safe registered engineers
- Reports written for insurance trace and access claims
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Customer reviews
Customer rating 10/10
RPH Home Services did a great job. I can’t fault Dean and his team. We had a new boiler fitted. Highly recommended. Fitted the boiler on a Saturday as they were busy the following week.
Customer rating 10/10
If you are looking for anybody to carry out boiler installation, servicing or central heating work then look no further. RPH were competitive, punctual, professional, clean and tidy. Nothing was rushed and they went to great effort to not only complete our swap from a traditional to a combi boiler, but to do it in a way that made the swap look as good as possible too. Although we got several quotes, they left us feeling confident we made the right decision.
Customer rating 10/10
I was very impressed with David from the day he came to give me a quote. He checked the location of gas pipes to ascertain the complexity of the job — two previous companies had not even mentioned this. On fitting day David and two colleagues arrived at the time advised. They kept me informed of each task and left my property clean and tidy.
Customer rating 10/10
Needed my old boiler and F&E system replacing. David visited and we agreed a new location for the boiler and an extra radiator. On the day of installation David, Dean and crew were very professional, ensuring all carpets and flooring were protected. Very pleased with the work undertaken.
Our work
Work we have completed
Our own photographs from recent jobs across Nottinghamshire.
Worcester combi, kitchen install
Commissioned and documented
Copper pipework, first fix
Signs you have a hidden leak
Pressure that keeps dropping
A sealed heating system that needs topping up more than once or twice a year is losing water somewhere. If the pressure relief discharge outside is dry, the water is going into the building rather than out of it.
A water bill that jumped
A supply pipe leak between the meter and the house runs constantly and shows up as a step change in usage. Your water company will often flag it before you notice anything indoors.
Warm or damp patches on the floor
A leak on a buried heating pipe warms the floor above it. A cold damp patch is more likely a mains or waste leak. Either way the position of the patch is a clue, not an answer.
The meter moves with everything off
Turn off every tap and appliance and watch the meter. If it is still creeping round, you have a leak on the supply. It is the one test worth doing yourself before calling anyone.
How we find it
The point of leak detection equipment is to avoid destroying the building to find a pinhole. Which method fits depends on what is leaking and what it is buried in, and usually it is more than one — the camera narrows it to a room, the acoustics narrow it to a metre.
- Thermal imaging — shows a heated pipe run and the anomaly on it, through tile, screed or timber
- Acoustic listening — picks up the sound of escaping water on pressurised pipework
- Tracer gas — introduced into a drained pipe and detected where it surfaces, for the leaks nothing else finds
- Pressure testing — isolates the system section by section to prove which circuit is losing water
Mains and supply pipe leaks
The pipe between the boundary stop tap and your internal stop tap belongs to you, not the water company, and a leak on it is your bill in every sense. Older properties around Mansfield and the surrounding villages were commonly plumbed in lead, or in the blue MDPE that replaced it, and both fail — lead by corrosion and jointing, MDPE usually where it has been damaged during other groundwork.
- Leak located on the external run before any ground is opened
- Localised repair where the pipe is otherwise sound
- Full supply pipe replacement in MDPE where it is not
- Lead supply pipes replaced — worth doing on its own merits
Gas leaks
Gas is different, and the order of operations matters. If you can smell gas, do not wait for us and do not start looking for the source yourself. Turn the supply off at the meter, open the windows, leave the electrics alone and call the National Gas Emergency Service on <strong>0800 111 999</strong> — they attend free, at any hour, and will make the property safe. Once it is made safe, a Gas Safe registered engineer has to trace and repair the fault before the supply can be restored, and that is the part we do.
Insurance and trace and access
Most home insurance policies include trace and access cover — the cost of finding the leak and of the damage caused getting to it, separately from repairing the pipe itself. Insurers generally want evidence of what was found and how, which is exactly why non-invasive tracing matters: a documented, targeted investigation is a far easier claim than a lifted floor and a guess. We provide a written report with our findings for you to submit.
Losing water and cannot find where?
We will trace it properly before anything gets lifted or dug up, and give you a fixed price for the repair once we know what we are dealing with.
Frequently asked questions
Can you find a leak without digging up my floor?
How do I know if the leak is my responsibility or the water company's?
My boiler pressure keeps dropping — is that a leak?
Will my insurance cover the cost?
What do I do if I can smell gas?
Do you cover the villages around Mansfield?
Other services we offer
Boiler Installations
Energy-efficient boiler upgrades installed by Gas Safe engineers — complete with up to 10-year warranties.
Learn moreBoiler Repair
Fast diagnosis and fixed-price repairs on all major boiler makes, with an honest answer on whether repairing is worth it.
Learn moreBoiler Maintenance
Annual servicing to keep your boiler safe, efficient, and running smoothly all year round.
Learn moreCentral Heating
New heating systems, radiator installation and replacement, system conversions and smart heating controls.
Learn morePower Flushing
Magnacleanse and chemical flushing to clear magnetite sludge, restore circulation and protect a new boiler's warranty.
Learn moreLandlord Boiler Services
Boiler servicing, CP12 certificates and plumbing cover for landlords, letting agents and property managers.
Learn moreCommercial Plumbing Services
Professional plumbing and heating for offices, retail, and commercial properties.
Learn moreEmergency Callout
Same-day response for no heat, no hot water and active leaks, with vulnerable customers prioritised.
Learn more
Get a free quote
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Prefer to talk?01623 354773