Emergency plumbing and heating in Mansfield & Nottinghamshire
No heat, no hot water, or water where it should not be — we prioritise these and aim to attend the same day.
Some things wait for an appointment and some things do not. A boiler that has failed in January, a leak running through a ceiling, or no hot water in a house with young children or an elderly resident all go to the top of our list. We are honest about what we can do: we are a local family firm, not a national network with engineers on standby, so we will tell you a realistic time when you call rather than a reassuring one.
- Same-day attendance where engineer availability allows
- Vulnerable customers and no-heat situations prioritised
- Fixed price agreed before any work starts
- Gas Safe registered and fully insured
Get a free quote
Fill this in and we will call you back — usually within the hour.
Prefer to talk?01623 354773
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Customer reviews
Customer rating 10/10
RPH Home Services did a great job. I can’t fault Dean and his team. We had a new boiler fitted. Highly recommended. Fitted the boiler on a Saturday as they were busy the following week.
Customer rating 10/10
If you are looking for anybody to carry out boiler installation, servicing or central heating work then look no further. RPH were competitive, punctual, professional, clean and tidy. Nothing was rushed and they went to great effort to not only complete our swap from a traditional to a combi boiler, but to do it in a way that made the swap look as good as possible too. Although we got several quotes, they left us feeling confident we made the right decision.
Customer rating 10/10
I was very impressed with David from the day he came to give me a quote. He checked the location of gas pipes to ascertain the complexity of the job — two previous companies had not even mentioned this. On fitting day David and two colleagues arrived at the time advised. They kept me informed of each task and left my property clean and tidy.
Customer rating 10/10
Needed my old boiler and F&E system replacing. David visited and we agreed a new location for the boiler and an extra radiator. On the day of installation David, Dean and crew were very professional, ensuring all carpets and flooring were protected. Very pleased with the work undertaken.
Our work
Work we have completed
Our own photographs from recent jobs across Nottinghamshire.
Worcester combi, kitchen install
Commissioned and documented
Copper pipework, first fix
What counts as an emergency
No heating in cold weather
Particularly with young children, elderly residents or anyone with a health condition in the property. Tell us when you call and we will prioritise accordingly.
An active leak
Water escaping now, whether from a burst pipe, a cylinder or a failed joint. Turn off at the stopcock first, then call — that limits the damage far more than we can once we arrive.
No hot water at all
Urgent in most households, and often a diverter valve rather than anything serious. Frequently fixable in one visit.
A smell of gas
Not a job for us first. Call the National Gas Emergency Service on 0800 111 999 immediately, turn off at the meter, open windows and leave. We will deal with the repair after they have made it safe.
Before you call — three things worth checking
A meaningful share of winter callouts turn out to be something you can fix in five minutes without paying anyone. We would rather tell you that on the phone than charge you to discover it.
- Boiler locked out after a cold night — the condensate pipe has probably frozen. Pour warm, not boiling, water along the external section and reset.
- Pressure gauge reading below 1 bar — the system needs topping up via the filling loop. Most boilers will not fire below about 0.5 bar.
- Nothing at all happening — check the fused spur, the programmer, and whether a power cut has reset the timer. Flat thermostat batteries are a common culprit.
What we do when we arrive
The first job is making the situation safe and stopping any further damage — isolating a leak, capping a pipe, or making an appliance safe. Only then do we diagnose properly and give you a fixed price for the permanent repair. You will not get an open-ended hourly bill.
- Make safe and stop further damage first
- Diagnose the actual fault rather than the symptom
- Fixed price agreed with you before repair work begins
- Temporary heating advice where a part has to be ordered
Being straight about response times
We are a small local team. In normal conditions we can usually get to an emergency the same day, and often within a few hours. In a cold snap — when every engineer in the county is on breakdowns — that may not be possible, and we will tell you honestly when we can come rather than take the booking and let you wait. If we cannot help quickly enough, we will say so.
No heat or an active leak?
Call us directly — the form is not the fastest route for an emergency. Tell us what is happening and who is in the property.
Frequently asked questions
Do you charge a call-out fee?
How quickly can you get to me?
Do you offer a 24-hour service?
I can smell gas — what should I do?
My boiler has locked out — is that an emergency?
Other services we offer
Boiler Installations
Energy-efficient boiler upgrades installed by Gas Safe engineers — complete with up to 10-year warranties.
Learn moreBoiler Repair
Fast diagnosis and fixed-price repairs on all major boiler makes, with an honest answer on whether repairing is worth it.
Learn moreBoiler Maintenance
Annual servicing to keep your boiler safe, efficient, and running smoothly all year round.
Learn moreCentral Heating
New heating systems, radiator installation and replacement, system conversions and smart heating controls.
Learn morePower Flushing
Magnacleanse and chemical flushing to clear magnetite sludge, restore circulation and protect a new boiler's warranty.
Learn moreLeak Detection
Non-invasive tracing of hidden water leaks, plus repair and replacement of leaking supply pipes and mains.
Learn moreLandlord Boiler Services
Boiler servicing, CP12 certificates and plumbing cover for landlords, letting agents and property managers.
Learn moreCommercial Plumbing Services
Professional plumbing and heating for offices, retail, and commercial properties.
Learn more
Get a free quote
Takes 30 seconds. No obligation. We call you back personally — usually within the hour.
Prefer to talk?01623 354773